How do I find out my FTP login details?

Your FTP login details will be in the welcome email provided when you signed up.

If you cannot locate the email you can request for this to be resent by getting in touch with our support team, or you can follow these steps:

  • Login to cPanel
  • Locate the "Files" section and click on "FTP Accounts"
  • Under the "Special FTP Accounts", at the bottom of the page, click "Configure FTP Client" next to your username
  • The settings you need to enter are displayed under the "Manual Settings" section and the password is the same as your cPanel password

If you require further assistance please contact our support team.

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