To move your domain to XILO (excluding .uk domains) you will firstly need to tell your existing registrar that you require your domain to be unlocked and allowed to be transferred out.
Once this has been done place a transfer order on our domain order form, entering the domain you wish to transfer. (for some domains such as .com, .net, .org and .us, an EPP key is required and can only be obtained from your previous registrar - without this the transfer will fail).
The time this process will take depends on the co-operation of your old registrar and can complete within an hour, or take a full 7 days.
When the transfer has been completed the status of your domain at my.xilo.net will be updated to 'Active' and you will be able to update the nameservers via my.xilo.net.